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Privacy Policy

Effective Date: 5/27/2025
Last Updated: 5/27/2025
Business Name: Allan Veterinary Clinic
Business Address: 627 Pleasant Street, Brockton, MA 02301

Allan Veterinary Clinic, which is situated at 627 Pleasant Street, Brockton, MA 02301, respects your privacy and is always looking forward to protecting the personal data you provide. Whenever you visit our website, get in touch with us, or use our veterinary services, we collect, use, and protect your information as mentioned in this privacy policy.

Information We Collect

We collect a variety of personal and pet-related information to provide quality veterinary care and customer service. This includes:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment and billing information
  • Emergency contact information

Pet Information

  • Pet name, species, breed, age, sex
  • Medical history and vaccination records
  • Behavior notes
  • Appointment and treatment history

Website & Technical Information

  • IP address
  • Device type and browser used
  • Website interaction (pages viewed, time spent)
  • Location data (if enabled on your device)
  • Cookies and similar tracking technologie

How We Use Your Information

We use the information we collect to:

  • Schedule appointments and deliver veterinary services.
  • Maintain and update your pet’s medical records.
  • Communicate via phone, email, or SMS for appointment reminders, follow-ups, or essential updates.
  • Send newsletters or promotional content (with your consent).
  • Process payments and manage billing.
  • Improve our website’s functionality and user experience.
  • Meet legal and regulatory requirements.

How We Share Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • With veterinary labs, specialists, or emergency clinics, if referrals or diagnostics are necessary for your pet’s care
  • With service providers (e.g., payment processors, email/SMS platforms) who help us run our clinic and website
  • With regulatory agencies or law enforcement, if required by law or court order
  • During a business transfer (e.g., merger, acquisition), as part of the transaction
All third parties are obligated to keep your data secure and only use it for their intended purpose.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze how visitors use the site
  • Personalize content and improve navigation
You may turn off cookies in your browser settings; however, doing so may limit some of the website functionality.

Data Security

We take data security very seriously and protect your information with administrative, technical, and physical measures. These include:

  • Encrypted communications (SSL)
  • Secure payment gateways
  • Controlled access to patient records
  • Staff training on confidentiality practices
While we do our best to protect your data, no system is entirely secure. We encourage you to contact us if you have concerns.

Your Choices and Rights

You may request to:

  • Access or correct your personal information
  • Delete or restrict use of your information (where legally permissible)
  • Opt out of receiving marketing emails or SMS messages

To exercise any of these rights, please email us at allanmotamed@hotmail.com or call (508) 272-3022.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children under 13 without verifiable parental consent. If we discover we have collected such information in error, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites (e.g., labs, referral clinics). We are not responsible for the content or privacy policies of these sites. Please review their privacy policies separately.

Data Retention

We retain personal and pet medical information as long as needed to:

  • Fulfill our veterinary obligations
  • Comply with applicable veterinary laws and licensing requirements
  • Resolve disputes or enforce agreements

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, services, or legal obligations. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page occasionally.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Allan Veterinary Clinic

📍  627 Pleasant Street, Brockton, MA 02301
 📞 Phone: (508) 272-3022
 📧 Email: allanmotamed@hotmail.com

774-222-6218

info@allanveterinaryclinic.com

Allan Veterinary Clinic provides affordable, honest pet care at 627 Pleasant Street, Brockton, MA. Your pet’s health is our lifelong mission.

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Working Hours:

  • WED: 8.00 AM - 6:00 PM
  • SAT: 8.00 AM - 6:00 PM
  • SUN: 8.00 AM - 6:00 PM

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